Medical devices in your home?
We may be able to help.
If you or someone in your household has a qualifying medical condition or a need for certain medical devices, you may qualify for the Medical Baseline Allowance Program. Apply today to see if you can receive more electricity at a lower rate. Medical Baseline can help you save!
Medical Baseline Allowance Program 概述
The Medical Baseline Allowance Program provides an additional amount of gas and electricity at the lowest rates for residential customers. It is not a discount or a rebate.
Anyone who uses certain medical devices or needs space heating or air conditioning because of a medical condition may qualify. We recognize certain needs require increased energy use and offer this program to help reduce your monthly bill.
如何获得资格
- You must have a qualifying medical condition or use qualifying medical equipment. See full list below.
- Fill out a "New Application," have it certified by your physician and return it to the address listed on the application.
- The person with the qualifying medical condition must live at the address on the application. Their name does not need to be on the bill, but the person whose name is on the bill must sign the application.
- The medical equipment must be for home-use only.
Qualifying Medical Devices and Equipment
Compromised immune system or life-threatening illness |
半身不遂 |
Multiple Sclerosis |
截瘫 |
四肢瘫痪 |
硬皮病 |
Air Mattress/Hospital Beds |
呼吸暂停监控 |
Breather Machines (IPPB) |
Compressors/Concentrators |
Continuous Positive Airway Pressure (CPAP) |
Dialysis Machines |
Electrostatic Nebulizers |
电 Nerve Stimulators |
Hemodialysis Machines |
输液泵 |
Inhalation Pulmonary Pressure |
铁肺 |
Left Ventricular Assist Devices (LVAD) |
Lympha Press Devices |
Motorized Wheelchairs |
Oxygen Generators |
Pacemaker Monitor/Defibrillator |
压力垫 |
压力泵 |
Pulse Oximeters/Monitors (must be used with other medical devices, cannot be powered by battery) |
Respirators (all types) |
Suction Machines |
空气过滤器 |
加热垫 |
增湿器 |
Pool or tank heaters |
Saunas or hot tubs |
喷雾器 |
Whirlpool pumps |
适用于今天
-
New Application (邮寄或电子邮件)
-
New Application - Large Font (邮寄或电子邮件)
Please email your completed application and signed doctor form to [email protected]. If your application is incomplete or if you do not provide a signed doctor form, your application will not be processed.
The application is also available in other languages:
Power 中断 and Other Emergencies
While we do our best to avoid outages, we cannot guarantee that the power will always be on. Especially if you live in high fire risk areas. We'll always attempt to notify you in advance of a state-directed power outage, which is why it's important we have your most up-to-date contact information. 然而,如果 you're in a life-threatening situation and you require medical equipment for life support 请 呼叫 911.
If possible, you should also make arrangements for a back-up power supply in case of an outage. If you'll be using a generator during an outage, state law requires that you 呼叫 and notify us that you have a generator.
During high fire risk weather conditions, a Public 安全 Power Shutoff (PSPS) may be 呼叫ed as a last resort to help prevent potential wildfires. To understand more and be prepared visit our Public 安全 Power Shutoff 网页.
Update Your Contact Information
For your safety, it's important we have your correct contact information in case of an emergency or outage. To check or update your contact information visit album-famille.net/myaccount 网页 and follow these instructions:
- Login to 我的账户. If you're new to 我的账户 you'll have to register.
- On the home page click on your profile name in top right corner
- 然后点击"我的资料" and update your contact information
If you need any additional help with your contact information, you can reach us at 1-800-411-7343 , Monday - Friday 7 a.m. 到8点.m. or Saturday 7 a.m. 到下午6点.m.
Updating Your Application
Renewing Your Application
If you're enrolled in the Medical Baseline Program, 在某一时刻, you'll be asked to renew your application.
Non-Permanent Condition
If the doctor certifies the medical condition is 不是永久性的, we'll require completion of a new application with a doctor's certification every 两年.
Permanent Condition
If the doctor certifies the medical condition is 永久性的, we'll require completion of a form self-certifying your continued eligibility for the Medical Baseline Allowance every four years. If you fall into this group, we'll send you a renewal notice in the mail.
If you’re enrolled in Medical Baseline and move, your enrollment will automati呼叫y transfer with you. You do not need to contact us.
If the medical equipment is no longer needed, or if the person using it no longer lives at the address where the allowance is given, 请 contact us at [email protected] 或打电话 1-866-463-0070 Monday-Friday 7 a.m. 到下午4点.m.
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If you need to speak to a representative regarding program enrollment or recertification , you can reach us via phone or email.
- Monday - Friday 7 a.m. 到下午4点.m. at 1-866-463-0070
- 电邮至 [email protected].